Blackhawk Engagement Solutions, Inc. Consumer Privacy Notice
FACTS
WHAT DOES BLACKHAWK DO WITH YOUR PERSONAL INFORMATION?
Why?
Financial
companies choose how they share your personal information. Federal law
gives consumers the right to limit some but not all sharing. Federal
law also requires us to tell you how we collect, share, and protect
your personal information. Please read this notice carefully to
understand what we do.
What?
The
types of personal information we collect and share depend on the
product or service you have with us. This information can include:
Social Security number and payment history
account balances and account transactions
transaction history and purchase history
When you areno longerour customer, we continue to share your information as described in this notice.How?All
financial companies need to share customers’ personal information to
run their everyday business. In the section below, we list the reasons
financial companies can share their customers’ personal information;
the reasons Blackhawk chooses to share; and whether you can limit this
sharing.
Reasons we can share your personal information
Does Blackhawk share?
Can you limit this sharing?
For our everyday business purposes -such
as to process your transactions, maintain your account(s), respond to
court orders and legal investigations, or report to credit bureaus
Yes
No
For our marketing purposes -to offer our products and services to you
Yes
No
For joint marketing with other financial institutions
Yes
No
For our affiliates’ everyday business purposes -information about your transactions and experiences
No
We don’t share
For our affiliates’ everyday business purposes -information about your creditworthiness
No
We don’t share
For our affiliates to market to you
No
We don’t share
For nonaffiliates to market to you
No
We don’t share
Questions?
Call 888-633-9432
Who we are
Who is providing this notice?
Blackhawk Engagement Solutions, Inc. (“Blackhawk”).
What we do
How does Blackhawk protect my personal information?
To
protect your personal information from unauthorized access and use, we
use security measures that comply with federal law. These
measures include computer safeguards and secured files and buildings.
How does Blackhawk collect my personal information?
We collect your personal information, for example, when you:
open an account or provide account information
give us your contract information or show us your government-issued ID
use your credit or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.Why can’t I limit all sharing?Federal law gives you the right to limit only:
sharing for affiliates’ everyday business purposes – information about your creditworthiness
affiliates from using your information to market to you
sharing for nonaffiliates to market to you
State
laws and individual companies may give you additional rights to limit
sharing. See below for more on your rights under state law.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
Blackhawk’s affiliates include companies with a Blackhawk name and others, such as Cardpool, Inc. and CardLab, Inc.
NonaffiliatesCompanies not related by common ownership or control. They can be financial and nonfinancial companies.
Blackhawk does not share with nonaffiliates so they can market to you.
Joint MarketingA formal agreement between nonaffiliated financial companies that together market financial products or services to you.
Blackhawk may partner with nonaffiliated financial companies to jointly market financial products or services to you.
Other Important Information CA residents:Blackhawk
will limit sharing with its affiliates to the extent required by
California law. Blackhawk will not share your personal
information for joint marketing with other financial institutions. VT residents:If
Blackhawk shares your personal information for joint marketing with
other financial institutions, it will share only your name, contact
information, and information about your transactions. NV residents:We are providing this notice pursuant to Nevada law.
Blackhawk U.S. Online and Mobile Privacy Practices
Last updated January 2015
Introduction and Scope of Practices. In
these Online and Mobile Privacy Practices (“Practices”), “Blackhawk”
(or “we,” “us,” or “our”) means any United States subsidiary of
Blackhawk Network Holdings, Inc., including, but not limited to
Blackhawk Network, Inc., Blackhawk Network California, Inc., and
Cardpool, Inc. These Practices apply to your interactions with
Blackhawk at any online or mobile site or application that we own and
control (“Site”), unless different practices are posted at a particular
site or are made available to you and by their terms supplant these
Practices.Other privacy policies may also apply in addition to these
Practices. For example, the Blackhawk U.S. Consumer Privacy
Notice applies to all United States customers and consumers. For
United States account holders and visitors to this Site, we will use
and share any information that we collect from or about you in
accordance with the BlackhawkU.S. Consumer Privacy Notice.
These Practices explain how Sites may collect, use, and share
information from or about you. They also explain certain data use
functionalities of our online advertisements (such as banner ads) on
third‑party sites. Please note that when we have another type of
presence on a site owned by a third party (such as a page or handle on
a social media site), that third party’s privacy policies and terms of
use, not ours, will govern unless specifically stated otherwise.By
using this Site, you agree to these Practices.
Types of Information We Collect Personally Identifiable Information (“PII”).PII
means personally identifiable information, including name, address,
telephone, fax or mobile numbers, account numbers, Social Security or
other identifying numbers, and the like. Other Information (“OI”).
OI in any information other than PII that does not reveal your identity
or does not directly relate to an individual, such as browser
information, information collected through cookies, pixel tags, or
other technologies, demographic information, de‑identified data, and
aggregated data.
How We Collect Personally Identifiable Information Online. We
collect PII online when you provide it to us. This can occur when
you fill out applications, create accounts, send in forms, take
surveys, or fill in various online fields on our Sites.Third parties do
not collect PII about you or your activities from your use of our Sites.
How We Use Personally Identifiable Information We Collect Online We may use PII we collect online for any lawful purpose, including:
for
risk control, for fraud detection and prevention, to comply with laws
and regulations, and to comply with other legal process and law
enforcement requirements.
for
business purposes, including data analysis, audits, developing and
improving products and services, enhancing the Site, identifying usage
trends and determining the effectiveness of promotional campaigns;
through
our social media pages and interactions with you to assist in verifying
your identity and account status. We may combine this information
with information we already have;
to
allow you to use various Site features. Please note that some features
require that you provide PII in order to use them (e.g., many of the
features atwww.paypower.com)
whereas other tools do not (e.g., the features in the GoWallet
application). You may request that certain information that you enter
into our Sites be stored for future access and use. You have the option
not to save the information;
to send you marketing communications that we believe may be of interest to you;
to personalize your experience on the Site by presenting content, ads or offers tailored to you;
to respond to your inquiries and fulfill your requests;
to
send you important information regarding the Site, changes to terms,
conditions, and policies and/or other administrative information;
to
verify your identity and/or location in order to allow access to your
accounts, conduct online transactions and to maintain measures aimed at
preventing fraud and protecting the security of your account and your
PII;
How We Share Personally Identifiable Information We Collect Online Please see theConsumer Privacy Noticefor information on how we may share PII.
How We Collect Other Information Online We and certain third‑party service providers with whom we have agreements may collect OI in a variety of ways, including:
Through
your browser: Certain information is collected by most browsers, such
as your IP address, device type, screen resolution, operating system
version, and internet browser type and version.
Via
Cookies: Cookies are pieces of information stored directly on your
device. Cookies allow us to collect information such as browser
type, time spent on the Site, pages visited, language preferences, and
your relationship with us. Cookies we use do not contain or
capture PII.
We
use so‑called “session cookies” to allow us to remember any items or
data selection you make from page to page on our Sites. Session
cookies are temporary and are erased when you close your browser.
We
use so‑called “persistent cookies” to remember details you have
requested we store (for example, if you want us to remember your
Username on one of our Sites). Persistent cookies remain on your
device until you erase them or they expire.
You
can refuse to accept cookies. Most devices and browsers offer
their own privacy settings for cookies. You will need to manage
your cookie settings for each device and browser you use.
However, if you elect not to accept cookies, your use of the features
on our Sites may be limited or impaired, and you may not be able to
access certain features of our Sites at all.
Via
pixel tags, web beacons, clear GIFs or other technologies (“Tags”):
We may use Tags in connection with some Site pages, downloadable
mobile applications and HTML‑formatted e‑mail messages. We may
also permit our third‑party service providers to use Tags. to measure
the effectiveness of our communications, the success of our marketing
campaigns, compile statistics about usage and response rates, and to
assist us in resolving questions regarding use of our Site. Tags
we or other third‑party service providers use do not contain or capture
PII.
How We Use Other Information We Collect Online. We may use OI we collect online for a variety of purposes, including:
to
facilitate navigation on a Site, display information more effectively,
personalize/customize your experience while visiting a Site, and to
recognize your device to allow your use of our online products and
services.
to
make sure Sites function properly, improve the design and functionality
of our Sites, understand how consumers use our Sites, and monitor
responses to our advertisements and content.
measure the effectiveness of our communications and marketing campaigns and compile statistics about usage and response rates.
assist us in resolving questions from consumers.
for security purposes.
How We Share Other Information We Collect Online We
may share OI with third‑party service providers with whom we
work. As discussed in paragraph 6 above, we also may authorize
third‑party service providers to collect OI (not Personally
Identifiable Information) about your use of our Sites.
“Do Not Track” Preferences Many
browsers provide you an option to request that a web application
disable either its tracking and/or cross‑site user tracking of an
individual user. We do not track your online activities across
different Sites, and we only track your activity within a Site to the
extent you log into your account. Our third‑party service
providers do not obtain PII from your use of our Sites.Therefore, our
practices remain the same whether or not you enable the “Do Not Track”
feature.
Protecting Children’s Privacy Online Our
Sites are not directed to individuals under the age of thirteen (13),
and we request that such individuals do not provide PII through our
Sites. We do not knowingly collect information from children
under 13 without parental consent.
Updates to these Practices These
U.S. Online and Mobile Privacy Practices are subject to change.
Please review them from time to time. If we make changes to these
Practices, we will revise the “Last Updated” date at the top of the
Practices. Any changes to these Practices will become effective
when we post the revised Practices on our Sites. Your use of a
Site following these changes means that you accept the revised
Practices.
- See more at: http://www.bhengagement.com/legal/privacy-and-marks
Merchants are subject to change.
Prepaid cards issued in connection with loyalty, award or promotion program.
Blackhawk Discover® gift cards and prepaid cards are issued by MetaBank®, Member FDIC. Discover® and the Discover Acceptance Mark are service marks used by MetaBank under license from Discover Financial Services.
In Canada, Mastercard Prepaid Cards are issued by Peoples Trust Company pursuant to license by Mastercard International Incorporated. ®/TM Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. In the United States, Mastercard Prepaid Cards are issued by MetaBank, Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated.
In Canada, Visa Prepaid Cards are issued by Peoples Trust Company pursuant to a license by Visa Int. *Trademark of Visa Int., used under license. In the United States, Visa Prepaid Cards are issued by MetaBank, Member FDIC, pursuant to a license from Visa U.S.A. Inc.
The information on this site has been translated into French and Spanish for your convenience only. The translation may not accurately represent the meanings of terms, conditions and representations presented in the English language. The English language controls the meaning of the information provided herein.